Passport services

Galaxy Digital Business Services

Passport services

The Galaxy Digital Business Services in Dubai, caters to the requirements of about 1.3 million Indians residing in Dubai and the Northern Emirates.

The Galaxy Digital Business Services in Dubai administers the Indian Passport Services for Indian Citizens residing in the United Arab Emirates. The services are facilitated through an outsourced agency that receives applications and payment for these services.

For more information on Passport

The Passport Seva Program has brought in a huge transformation towards delivery of Passport Services in India. More than one crore passports are being issued every year through the Passport Seva system. The Ministry of External Affairs, Government of India, took many significant steps to improve the service delivery experience for the citizens. Not only did the work of simplifying Passport rules and procedures has been achieved but passport services have also been taken closer to the doorsteps of the citizens. In recent years, considerable improvement both in terms of procedure and timelines have been implemented, which has enabled faster delivery of passport services to applicants in India and abroad.

(i)    The Ministry has initiated the integration of Passport Seva Program at all Indian Embassies and Consulates across the globe.

(ii)    As part of worldwide implementation of Passport Seva Project, the Global Passport Seva Program has been rolled out for the Indian Diaspora living in Dubai and Northern Emirates.

(iii)   The new system will help in easy and convenient application submission process, will usher in standardization, digital overhauling, end-to-end status tracking, enhance security and make passport services more accessible and user friendly. It would be a further improvement and streamlining of the passport services rendered to Indian citizens living in Dubai.

The services provided are:

Fresh/Re-issue of Passport


Re-validation of Passport


Diplomatic/Official Passport


Emergency Certificate (EC)


Police Clearance Certificate (PCC)


Surrender (Renunciation)


Birth Registration and


Registration of Birth & Issue of Passport to
new born child


Procedure is as follows:

(i)     Applicants are required to do one time registration.

(ii)     Login using the newly created USER ID and fill in the user-friendly application form online at the same portal. 

(iii)    After submitting the form online, take a print out of the application.

(iv)   Affix photo at the designated place.  (Signatures are required to be affixed before the Submission Officer of BLS.)

(v)     Submit the print out along with required documents and prescribed fee at the nearest BLS Centre.