The Passport Seva Program has brought in a huge transformation towards delivery of Passport Services in India. More than one crore passports are being issued every year through the Passport Seva system. The Ministry of External Affairs, Government of India, took many significant steps to improve the service delivery experience for the citizens. Not only did the work of simplifying Passport rules and procedures has been achieved but passport services have also been taken closer to the doorsteps of the citizens. In recent years, considerable improvement both in terms of procedure and timelines have been implemented, which has enabled faster delivery of passport services to applicants in India and abroad.

(i)    The Ministry has initiated the integration of Passport Seva Program at all Indian Embassies and Consulates across the globe.

(ii)    As part of worldwide implementation of Passport Seva Project, the Global Passport Seva Program has been rolled out for the Indian Diaspora living in Dubai and Northern Emirates.

(iii)   The new system will help in easy and convenient application submission process, will usher in standardization, digital overhauling, end-to-end status tracking, enhance security and make passport services more accessible and user friendly. It would be a further improvement and streamlining of the passport services rendered to Indian citizens living in Dubai.